Frequently Asked Questions

What is included in my subscription?

Your BLUE (Monthly) subscription includes:

  • Access to our library of full length videos for every functional area of your business, with related reference materials.

Your SILVER (Annual) subscription includes:

  • Access to our library of full length videos for every functional area of your business.

  • Access to our NEW Microlearning Video Library, which are short instruction videos (e.g. how to enter a cash receipt, how to enter a manual journal entry, how to use the TrulinX dashboard, etc.)

  • Membership to the Tribute University Slack message board, which will host events like weekly Support chats on different topics with TrulinX experts.

  • A host of reference materials for each functional area

  • A standing 15% discount on our Business Efficiency services in the Professional Services Catalog

  • Exclusive invites to webinars on a variety topics from our TrulinX team and our partners

  • Exclusive invites to regular live training events throughout the year.

  • More to come this year! Keep an eye on your inbox, or check the Calendar on this site regularly.

Do you have role-based training?

Yes, check out our bundles! They are categorized by role and contain all the videos and reference documents your employees need to get started or fill in gaps in their knowledge.

Can I rent videos a la carte or video bundles instead?

Yes. Go to our Catalog and click on the video or bundle of your choice, and you will be given an option for a 3-month rental.

What if I want Live instruction also?

Your subscription includes invites to live training events on various topics. See our calendar for upcoming live instruction events. If you need something more immediate or customized, contact our Manager of Training & Development julie.irvin@tribute.com

How often is content updated?

We now have a regular cadence of updating video content, and adding NEW videos to add value to your subscription, so keep checking back! Check out the Extras to see information about the latest features available, too!

Can I cancel at anytime?

You can go to your account and stop your subscription at any time.

I need more help

Please send us an email with your questions julie.irvin@tribute.com